Friday, November 19, 2010

When the end is not THE END - The Falcon picks the flesh off the dying cardholder

In my last post I declared it was the end but the Falcon had other ideas.  The day we were to depart for India Kato went to use her credit card but alas no luck - continual rejection of the card.

What to do but revisit the Falcon's home to seek information.  You will not believe what the Falcon had done.  While Kato in Africa and AM in Australia were trying to sort out the continued fiasco of the skimmed/cancelled/reissued/recancelled card and seeking compensation for the X thousand dollars stolen from her card apparently she HAD MISSED THE $10 MINIMUM MONTHLY PAYMENT and without notice the Falcon had cancelled the card again.

So we have Kate in tears talking to the friendly crying Falcon branch manager and being joined by IW in tears as well.  They had to put out the large yellow warning signs 'Slippery Floor - Please Take Care' for fear that a customer would slip on the now very wet branch floor and sue them.

To the branch managers credit she resurrected the card and informed Kato to never ring ANZ Card Services again but to please come and see her and she would sort it out.  Her best quote was:
Please don't ring Card Services, they don't know what they are doing.

The card is now in Singapore en route to India:
  • Will the Falcon detect this suspicious movement and again cancel it to save Kato
  • Will the crying bank manager have the power to stop the Falcon interfering
  • Will Kato have the courage to stay with the Falcon
  • Will AM be sued for defamation for the slanderous reporting of this now 10 week epic
Stay tuned for it is NOT the end

No comments:

Post a Comment